How can I get help if I'm an Asylum Seeker or Refugee?
National and regional Helplines and networks:
Migrant Help's national phone line is 0808 8010 503.
The Refugee Council has an 'Infoline' which aims to connect refugees and people seeking asylum with services which can help them (England only): 0808 196 7272.
A detailed map of support networks for migrants in Manchester:
https://maphub.net/BriTay0520/map
https://refugeeresourcecentre.org.uk/find-your-local-project/
I'm an asylum seeker and need to report a problem with an application registration card (ARC):
https://www.homeofficesurveys.homeoffice.gov.uk/s/arc_enquiry/
I'm an Asylum Seeker and have been granted permission to work; how do I apply for a National Insurance Number?
https://lawcentreni.s3.amazonaws.com/Briefing-No-2-NINO-English.pdf
If I receive permission to work, can I start any job?
No, you can only work in a job that is on the Shortage Occupation List below:
https://www.gov.uk/guidance/immigration-rules/immigration-rules-appendix-shortage-occupation-list
I am an asylum seeker, and I have permission to work. How can I find out which occupations are available to me?
https://www.gov.uk/guidance/immigration-rules/immigration-rules-appendix-shortage-occupation-list
How Can I Find an immigration adviser:
https://www.gov.uk/find-an-immigration-adviser
Report a problem with your new BRP:
https://www.gov.uk/biometric-residence-permits/report-problem
How can I Update my address or my legal representative's details with the Home Office:
If you are a migrant living in the UK or your application was made in the UK, you can use this form to:
- update your home address
- update your correspondence address
- update your legal representative's address
- update your dependant's details
(dependants will only be updated if listed on your form. This includes children under 18 and adult dependants.)
Inform the Home Office of a change in your legal representation:
https://visa-address-update.service.gov.uk/
I'm a refugee and need help finding a private accommodation:
Moving Soon offers a bespoke platform while simplifying the search process for people trying to find affordable property.
https://movingsoon.co.uk/
If you're in receipt of benefits, Dssmove listing rental properties that say yes to DSS.
http://www.dssmove.co.uk/
You can also search for properties on these websites:
https://www.spareroom.co.uk/
www.pickmypad.com
www.rightmove.co.uk
www.openrent.co.uk
www.movingsoon.co.uk
www.letsmove.co.uk
www.zoopla.co.uk
I have a housing problem and need help:
Shelter is a national charity with housing advice on a range of issues.
https://england.shelter.org.uk/
GM Law Centre offer legal advice to tenants.
https://www.gmlaw.org.uk/
I'm a Council or Housing Association tenant and need a home swap; which platform offers home swap?
House Exchange is the best mutual exchange service for finding a home swap!
If you're a Council or Housing Association tenant and you suddenly need to upsize to a bigger house or want to move closer to family, the house exchange can provide you with excellent facilities to find the best home swap to meet your needs:
https://www.houseexchange.org.uk/
I need a food parcel:
You'll need to get a referral to a food bank before using it. You can ask Citizen Advice for a referral to a food bank:
https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/contact-us/
You can request a referral from another organisation - for example, your GP, housing association or social worker.
How can I join an Esol class in Greater Manchester?
Find out how to join an English course in Manchester, Salford, Rochdale, Bury, Trafford, Tameside, and Oldham. Click on this link to join a class:
https://gmesol.org/
Map Of ESOL Classes In the Northwest:
Click on the map to find information about ESOL (English for Speakers of Other Languages) classes in your area.
https://northwestrsmp.org.uk/resources/resettlement/north-west-esol-providers/
I need help with mental health:
https://www.manchestermind.org/
I need help with benefits, work or housing:
Citizens Advice: offers impartial advice and information about housing, benefits, debt, work and more.
https://www.citizensadvice.org.uk/